We have recommended Refresh to EVERYONE. Wayne is an absolute professional, who put us first throughout the entire process. We are return customers again and again due to the communication, costing and professionalism of the team. Looking forward to working with them again in future.
Renovation Consultant: Wayne Gordon

Easy to work with, got the finished product we had envisioned

Everything was organised, kept well up to date, tradesmen were friendly and accommodating.

Wayne looked after us and went beyond my expectations.

Having just bought our retirement house we have been 'future-proofing' it for when we get old. Refresh co-ordinated the refurbishment of the kitchen and created a 'wet-bathroom' in 2014. Wayne, the Refresh chap, never promised anything that he couldn't deliver. He enabled the whole project to run smoothly, the various tradesmen arrived on site, and departed within the promised time scale, thus giving a sense at all times that we were moving towards our nominated finish time. Wayne even went the extra mile in suggesting and placing our 'old kitchen' on his personal TradeMe web site (I don't have one), thereby reducing our costs.

We have been so happy with Wayne and Refresh that we have them back at the moment (May 2015) undertaking the next phase of our 'refurbishing for our old age' involving external and internal painting and insulation (roof and underfloor). Again we have the careful consultation with the tradesmen arriving on the promised days. Wayne and Refresh make these jobs so easy. He has a comprehensive list of competent tradesmen who are efficient, do a good job, and are economical. We heartily recommend them.

We found Wayne a capable and pleasant manager, quick to deal with even the smallest issues as they arose. The builders onsite doing the renovations of bathroom and kitchen, around a family of five, were both pleasant and professional. A team member happily made several return visits to deal with the ongoing hassle of grass seed that wouldn't take after completion of the project. We continue to enjoy the renovations and will gladly use this team for any future building work.

After years of procrastinating, I finally got around to "doing up" my original 60's kitchen. Of course, that also meant removing a wall between the kitchen and dining room, and new wooden bifold doors and windows to replace two old windows, so it was a bit more than just a do up.
Wayne from Refresh was a wonderful project manager. From his initial visit through to completion everything was coordinated to fit round my work hours, and he kept in touch throughout the entire job, so there were no surprises. Once the work actually started I really appreciated his ability to coordinate the various tradespeople. I knew that I could walk out the door to go to work in the morning and not worry about a thing. Wayne would ensure that whoever was scheduled for that day had access, and that the house would be secure on my return. I still walk into the kitchen in the mornings and don't really believe it is real. Without Wayne and Refresh I think I would still be cooking on my old Frigidaire stove.

We asked refresh to come and quote on a small renovation of our kitchen in our 1980s two storey house. We had no idea how Refresh worked at the time so we were flying blind. After being in touch with Refresh national they put us in contact with the local franchise and Wayne Gordon. This process was fast and efficient and Wayne was so friendly and helpful. He came back quickly with all quotes and plans and the process was so easy we ended up extending our renovations to include the bathroom, toilet upstairs and downstairs flooring and laundry. Wayne stayed in contact throughout the consent and building, project managing everything. I changed more than one detail last minute and none of the changes phased Wayne or his team. Any communication issues were rectified with no fuss and we were left with exactly what we wanted. I would reccomend Wayne and refresh renovations as being a practical affordable way to build extend or renovate.

Purchased a lifestyle home on April 2013. House required maintenance, started hiring tradies and found them to be unreliable, slow, and of lower standards (before, during, and after the completion of work). We attended the Palmerston North Home Show in May 2013 and met Wayne Gordon at the Refresh stand.

We explained our situation to him and he listened, came over to the house for an interview and inspection. He noted the problem and helped us with a plan to address the problem. Within a week we had a plan of the job, the cost, who is doing the work and their references.

We are up to stage 4 of the maintenance work and Mr Gordon is still working for us (two continuous years now), still keeping us informed, never letting us down, and still ensuring that we are happy with the work (and we are).

I worked with Brian and his team to renovate my rental in Palmerston North. We completely renovated the interior of this property including a new Mitre 10 kitchen, paint, carpet, lino, washhouse, lights, curtains, carpet, clothesline, auto garage opener etc. Brian and his wife even helped clean the interior after renovation and ensured all the rubbish was taken away. No job too big or small was a problem they were extremely obliging and helpful as I live in the Hawkes Bay. I would have no hesitation in recommending them for future work. 

(Renovation Specialist: Wayne Gordon)

A very nice company to do business with and Wayne was very professional as were the two men that did the work. All three were very pleasant to the house tenant, even when the ducks thought they should help with eating their lunch.

Wayne is amazing ! All his contractors are fabulous. They come on time and are polite and friendly.

We used Wayne at Refresh to help us renovate our kitchen. We are about to embark on another project and didn’t think twice about calling Wayne again. He was always a pleasure to work with, personable and gave us constant feedback and updates on the project. It also appears that he has selected a group of high-quality contractors who, in their own right, were very pleasant to deal with. Everyone shows up, we believe, because of their connection with Wayne and that getting the job done right was the main thing for all parties. Having Wayne involved removed a lot of stress and uncertainty with the building process as he is thorough and has excellent attention to detail. We wouldn’t consider undertaking any building project like this without his help and assistance.

Dear Wayne and team,
I would like to thank all the team for the magnificent work you did for me last year when you changed my toilet and bathroom to my new combined bathroom. The new bathroom is everything I wanted it to be and I am very pleased with it. Thanks for making the process so easy for me.

It was a real pleasure working with you.
Yours sincerely,

Gail MacNeill

We liased with Wayne Gordon from Refresh in relation to an extension on our property. Wayne was the consummate professional; careful, thorough, easy to communicate with and very trustworthy. He talked to us at legnth and got a very clear picture of what we wanted. Due to valuation issues we did not go ahead with the extensIon, but would not hesitate to recommend his services to anyone.

I worked with Brian on a tricky situation with my roof. While it took time to work out the best way forward, we got the job done! I was very happy with the service and communication from Refresh. I can highly recommend them.

Pleasant people. Really listen and come up with an effective plan that they see through with a high standard of work. Renovation specialist - Wayne Gordon.

We were looking to do a range of work on our property including repairs/renovations to our home, building a large garage and landscaping.

We had lots of ideas and stipulations but didn't know where to begin. We didn't want to waste time/money by doing something wrong or in the wrong order and having to redo things. This was especially important as we didn't have the funds to complete the job in its entirety from the start; it would be an ongoing process.

We found Refresh online and was promptly put in contact with Wayne Gordon from Palmerston North and we haven't looked back. Wayne has contacts with a host of different service people and trades people. As he has to work with them regularly, he only uses those who are reliable and do a good job. Within no time we had comprehensive plans for the entire property which gave as a direction to move forward.

The job is ongoing but the work we have had done so far has be done quickly, thoroughly, and to a very high standard. Wayne has made an effort to keep in touch with us even when no work is going on, just to make sure everything is on track and keep us up to date with any eventualities. I can't say enough about his excellent service.

If you're looking do do some renovations/alterations to your place and you're looking for quality and reliability at a fair price you can't go wrong with Refresh Renovations.

We undertook a re-design and installation of a kitchen, bathroom and living room area of our property - a significant renovation for us. Refresh were fantastic - the design took some time and mostly from our indecisions but they were very patient and we did not feel obliged.

The build started as planned and while there were a few minor changes due to material supply we were very happy with progress, information sharing and the build quality. Wayne went out of his way to keep us informed and to address issues quickly. The end product we are very happy with. I would recommend Refresh if you are thinking of hassle free renovations. (Refresh specialist: Wayne)

Wayne and the Refresh were a pleasure to work with. They understood my design intent and created a bathroom that is even better than I imagined. The workmanship was to a high level, and nothing was a problem. I highly recommend the whole team.

Awesome! We had a problem with our flooring, and Wayne went the extra mile to help out when the job was seen as problematic by other trades. He sought out and brought in an outside expert, and from there the flooring was repaired. A great team, did a great job - thanks.

They were easy to get in contact with and replied quickly, rep turned up on time and emailed me with estimates quickly.  
‍
Renovation Consultant: Wayne Gordon

A lot of the Tradies and other Companies in Palmerston North looked and acted like escaped convicts wanting a quick buck with little care about how the house will be in 10 - 15 years time. Refresh were very professional about the entire process even whilst going through the Lockdowns we had as well as working in with my partner and I as we work from home. I'm not familiar with the rest of your Company around NZ, but in Palmy, I would recommend Wayne and Sarah to anyone. 
‍
Renovation Consultant: Wayne Gordon

Communication between Refresh Renovations Sara, TJ and ourselves, was outstanding. Nothing was ever a problem with them, and they were always accommodating and understanding of our situation. 
‍
Renovation Specialist: Wayne Gordon

I worked with Refresh from the planning stages through to the completed project. They were professional and easy to work with through all the ups and downs of project this size. I am so happy and impressed with the finished build that I recommend them for your project. Thank you to the team at Refresh.
‍
Renovation Consultant: Wayne Gordon

We have always have confidence in Refresh because once a project is accepted they accompany the tradesman on the first visit, visit the site at intervals as the work progresses and visit again with the appropriate tradesman to sign off the work, ensuring at all stages that we are 100% satisfied.
‍
Renovation Consultant: Wayne Gordon

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all-round nice person, so as you can understand we will miss him.
‍
Renovation Consultant: Wayne Gordon
Construction Manager: Brian Taylor